KODO is a vital tool for capturing real-time customer feedback at various retail points. This application empowers consumers to share their service experience ratings directly with providers, ensuring customer voices contribute to enhancing service quality. Available in select regions, and constantly expanding, the app offers a seamless interface to evaluate services received, delivering insights that businesses can leverage for improvement.
Consumers can effortlessly complete concise surveys, often incentivized with rewards like complimentary products or service upgrades on future purchases. Participation is facilitated by location-based survey availability, ensuring relevance and convenience.
Privacy is a core feature; providing personal information is entirely at the user's discretion. A unique identifier assigned during installation guarantees anonymity and manages survey participation as well as the tracking of reward claims. Every visit to a service provider becomes an opportunity to enhance future customer experiences through this platform.
Requirements (Latest version)
- Android 4.1, 4.1.1 or higher required
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